By entering one of our events, you agree to the terms and conditions below, as well as any additional requirements stipulated on the event webpage. You also agree to embrace the spirit of self supported riding. The rules that shape this are outlined below, on our website and in the rider manual. Where there is ambiguity, you accept that we will make the final call on the correct interpretation.
Cooling Off Period
You have 24 hours immediately after you enter during which you are free to cancel your entry and receive a full refund, minus card fees. To notify us that you wish to cancel, please contact us by email.
Liability & Safety
By entering one of our events you agree to the following statements:
- I understand that while I am entering an organised event, I will be riding on open roads and I am fully responsible for any decisions that I make throughout. The organisers are not liable for anything that may happen whilst I am participating and I should always follow local laws, as well as making sure that my actions prioritise my safety and the safety of others above anything else.
- I understand that a set of rules will be provided to me before I start. However, I accept that these are not sufficient to guarantee my safety and are simply a bare minimum that is expected of me as a responsible rider.
- I will ensure that my bicycle is safe to ride and well-maintained prior to the start of the event. I understand that it is my responsibility to check my bicycle for faults (or employ a professional to do so) and that I should ensure it is suitable for completing the type of event that I’m entering.
- I confirm that I am fit and healthy and do not suffer from any conditions that might suggest an event of this nature would put me at greater risk of injury or illness. If this changes between now and the event start I will contact the organiser and make them aware.
- I understand that I am riding at my own risk and agree to waive any claims against the organiser for injury, death, or damage unless caused by gross negligence or wilful misconduct.
- If I lose or damage the GPS tracker during the event, I will pay a replacement fee of £130 to the organiser.
In addition to this, you are required to obtain third-party liability insurance that provides a sufficient level of cover. We recommend this is at least £1 million. It is your responsibility to ensure your insurance is valid and sufficient.
Transferring your entry
Deferring or transferring your entry to a subsequent year or event is, unfortunately, not possible. Transferring entries causes significant disruption and administration, as well as lost revenue. Rather than increase prices to cover this, we have made the decision not to allow any transfers.
Cancellations
If an event is cancelled by us then all those who have paid will be offered the choice between a full refund or moving to a similar event.
If you wish to cancel then, please contact us by email. Depending on when you cancel, you may be entitled to a refund.
- If you cancel more than 120 days prior to the start of an event, 25% of your entry fee will be retained
- If you cancel between 61 and 119 days before the start of the event, 50% of your entry fee will be retained.
- If you cancel less than 60 days prior to the start of an event, 100% of your entry fee will be retained.
There may be a waitlist operating for the event, in which case we will refund you in full (minus card fees) if we’re able to fill your spot. However, this isn’t guaranteed.
Changes
The details provided on the event webpage, including timings, locations and the route are as accurate as possible. However, it is understood that they many change due to circumstances beyond our control. In the event of changes, we will endeavour to inform you as soon as possible. We are not liable for any costs incurred due to these changes. However, if changes are deemed significant enough to materially change the nature of the event (e.g. shortening the route by 40%) then you will be eligible for a full refund or the option to transfer your entry to another event.
Route changes are expected and you should consider the route on the event webpage a draft version. The final route will be sent to you via email.
During events, there may also be changes due to many things beyond our control. We reserve the right to make significant changes during an event due to road closures, weather, safety, security, government guidance, force majeure and acts of god. You must follow route updates, even during the event, to ensure safety and compliance.
Your Bicycle
It is your responsibility to ensure that your bicycle is safe and legal to ride. Only standard, human-powered, two-wheeled bikes may be ridden. E-bikes, folding bikes, tricycles, recumbents and other types are not permitted due to safety concerns. Tandems are permitted but you are responsible for ensuring that the brakes are sufficiently powerful for the kind of gradients that they will encounter. If you are unsure whether your bike qualifies, please contact us before the event for clarification.
There are many reasons why a bike may be unsafe to ride, so we will not outline them all. It is your responsibility to ensure that your bike is safe and we reserve the right to make the final call on whether a bike is safe to ride. If there is a disagreement on this then we may ask a third-party (typically a professional bike mechanic) to make a definitive judgement.
Rules of Participation
These rules outline what is expected when entering our events. Any amendments to these will be communicated via the rider manual prior to the start of the event.
- Ride in the spirit of self sufficiency, only taking advantage of commercially and publicly available services that all riders have equal opportunity to use. This means no stashing supplies, no sleeping at friends’ houses etc.
- All food, drink and equipment must be carried with you and/or acquired at commercially available services
- Complete the entire route without deviation. If you leave the route, you must re-join where you left. If a road closure necessitates a diversion, take a photo and immediately let the organiser know.
- Maintain evidence of your ride. In addition to your GPS tracker, you are expected to record your ride using a cycle computer or phone.
- Observe all local traffic laws
- Wear a helmet when on your bike. If you are seen without a helmet, the only result is immediate disqualification.
- Front and rear lights for night riding
- A reflective vest for night riding
- No drafting other cyclists or vehicles
- Carry any minimum kit required for the event you enter (some events may have specific requirements and we reserve the right to change these in the interest of safety and encouraging responsible behaviour)
In the event that rules are not followed, we may choose to adjust your time, remove you from the timed classification (in which case you finish without a time) or disqualify you entirely. Where possible, we prefer to opt for time corrections. But there will always be some infractions that are impossible to quantify. Disqualifications are almost exclusively due to issues of safety. These adjustments are at our discretion, but we will typically ask for your input.
Privacy and Photo Release
By entering one of our events, you consent to us taking photos of you and using these for commercial purposes. This includes but is not limited to posting on social media and on our website. You also consent to us sharing these photos with our commercial partners for their use.
If you are concerned about privacy and would prefer not to have your photos published or shared, then we offer all riders the opportunity to opt out of this. Let us know prior to the start of the event and we will ensure that photos of you are not shared publicly.
Right to Rescind Participation
As organisers, we reserve the right to remove you as a participant at any time prior to or during the event. If we feel that your participation may be unsafe due to kit, capability, behaviour or other reasons, then we may choose to exercise this right. In this instance, we will first give you the possibility to remedy our concerns and will only exercise this right as a last resort. If this is not appropriate or the attempted remedy is insufficient, you will be informed that you have been removed as a participant. our decision is final. If this occurs during an event then no refund will be provided.
Amendments
We reserve the right to updated these terms at any time. If this happens, we will inform you via email. You will then have 14 days to object to any changes by replying to the email.
Dispute Resolution
These terms and conditions are governed by the laws of the United Kingdom. Any disputes shall be resolved in the courts of United Kingdom.